Privacy policy

Privacy Policy 

ARTICLE 1 - COLLECTED PERSONAL INFORMATION

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address, which provides us with additional details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SMS Marketing (if applicable): By entering your phone number during the checkout process, you agree to receive SMS messages (order tracking and abandoned cart recovery), as well as promotional offers. SMS messages will not exceed 4 per month. You can unsubscribe at any time by sending STOP via SMS.

ARTICLE 2 - CONSENT

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to us collecting your information and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will directly ask for your explicit consent or provide you with an opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us atcontact@familydreamsboutique.com.

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

ARTICLE 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Your data is stored on Shopify's data storage system and databases, and the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. Afterward, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please see Shopify's Terms of Service here and Privacy Policy here.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

Regarding these providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.

It is important to note that some providers may be located or have facilities that are located in a different jurisdiction than yours or ours. So if you decide to proceed with a transaction that involves the services of a third-party provider, your information may then be governed by the laws of the jurisdiction(s) in which that provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the personal information used to complete the transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links:

You may be directed away from our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.

ARTICLE 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We have listed them here so that you can choose whether to allow them or not.

_session_id: unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit: no data retained, persists for 30 minutes since the last visit. Used by our website's internal stats tracker to record the number of visits.

_shopify_uniq: no data retained, expires at midnight (visitor's location) the next day. Calculates the number of visits to a store by a single customer.

cart: unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id: unique session identifier.

storefront_digest: unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 - AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent under your care to use this website.

ARTICLE 8 - AMENDMENTS TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. The changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if necessary.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, please contact our privacy standards officer atcontact@familydreamsboutique.com.