Terms of service

Terms and Conditions of Sale

This website is operated by *LOUIS Ermaze*. On this site, the terms "we" "our" and "ours" refer to family dreams boutique. Louis Ermaze offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting this site and/or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions of Sale," "Terms and Conditions of Sale and Use," "Terms"), including any additional terms, conditions, and policies referenced here and/or accessible via hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, are sellers, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use any services offered through it. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

All new features and tools added to this store in the future will also be subject to these Terms and Conditions of Sale and Use. You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services.

ARTICLE 1 – TERMS OF USE OF OUR ONLINE STORE

By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state, or province of residence and that you have given us consent to allow any minor dependent to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you must not violate the laws of your jurisdiction (including but not limited to copyright laws) in using the Service.

You must not transmit worms, viruses, or any code of a destructive nature.

Any breach or violation of these Terms and Conditions of Sale and Use will result in immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You acknowledge and agree that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or affect these conditions.

ARTICLE 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete, or up-to-date. The content on this site is provided for informational purposes only and should not be your sole source of information for making decisions, without consulting more accurate, complete, and updated sources of information beforehand. If you choose to rely on the content presented on this site, you do so at your own risk.

This site may contain certain outdated information. Such outdated information is provided for informational purposes only and, by its nature, is not up-to-date. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 - CHANGES TO THE SERVICE AND PRICES

As many products are imported from abroad (outside the European Union) upon the request of customers, the prices of products sold through the websites are indicated in Euros excluding taxes (excluding VAT and customs duties), unless otherwise stated. They are precisely determined on the product description pages. They are also indicated in Euros excluding taxes (excluding VAT and customs duties), unless otherwise stated, on the product order page, and excluding specific shipping fees.

The prices of products do not include import VAT, import taxes, or customs duties, which must be paid separately and will be entirely the responsibility of the customer, who is liable for these taxes as the recipient of the product.

The prices of products do not include packaging, conditioning, shipping, transportation, insurance, and delivery fees of the product(s) to the shipping address.

The customer is solely responsible for the process of declaring and paying import VAT during the product's customs clearance. The customer may be required to pay import VAT. As this tax is not within the Company's jurisdiction, it cannot be held responsible for reimbursing this tax.

For all products shipped outside the European Union and/or overseas territories, the price is automatically calculated excluding taxes on the invoice. Customs duties or other local taxes, import duties, or state taxes may be applicable in certain cases. The Company has no control over these duties and amounts. They will be the responsibility of the customer and fall under their responsibility (declarations, payment to competent authorities, etc.). The Company advises the customer to inquire about these aspects from the corresponding local authorities.

ARTICLE 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be eligible for returns or exchanges according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on our store. However, we cannot guarantee that the display of colors on your computer screen will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service presented on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other merchandise you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected.

Buyer Protection:

We will provide a full refund if you do not receive your order within 90 days. (90-Day Protection from family dreams boutique)

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by merchants, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

If you use any optional tools offered on the site, you do so at your own risk and discretion, and you should review the terms under which such tools are provided by the relevant third-party supplier(s).

We may also, in the future, offer new services and/or features through our site (including new tools and resources). Such new features and services shall also be subject to these Terms and Conditions of Sale and Use.

ARTICLE 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not obligated to review or evaluate the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, website, product, service, or other materials accessible from or through those third-party sites.

We are not liable for any damages or harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding the products of these third parties should be directed to the respective third parties.

ARTICLE 9 - COMMENTS, SUGGESTIONS, AND OTHER USER SUBMISSIONS

If, at our request, you submit specific content (e.g., for participating in contests) or if you submit creative ideas, suggestions, proposals, plans, or other materials without our request, whether online, by email, by mail, or otherwise (collectively, "comments"), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate, and otherwise use any comments you send to us in any media. We are not and shall not be under any obligation: (1) to maintain the confidentiality of comments; (2) to pay compensation to anyone for any comments provided; (3) to respond to comments.

We may, but have no obligation to, monitor, edit, or remove content that we believe, at our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene, or otherwise objectionable or that infringes any intellectual property or these Terms and Conditions of Sale and Use.

You agree to provide comments that do not violate the rights of third parties, including copyright, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, defamatory, offensive, or obscene content, nor will they contain any computer virus or other malicious software that could affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone you are not, or try to mislead us and/or third parties as to the origin of your comments. You are fully responsible for all comments you post and their accuracy. We assume no responsibility and disclaim any liability for any comments posted by you or any third party.

ARTICLE 10 - PERSONAL INFORMATION 

The submission of your personal information on our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 11 - ERRORS, INACCURACIES, AND OMISSIONS

There may be occasions when information on our site or in the Service contains typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, product shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate, at any time and without prior notice (including after you have placed your order).

We are not obligated to update, modify, or clarify information in the Service or on any associated website, including but not limited to pricing information, unless required by law. No specified update or refresh date in the Service or on any associated website should be taken to indicate that all information in the Service or on any associated website has been modified or updated.

ARTICLE 12 - PROHIBITED USES

In addition to the prohibitions stated in the Terms and Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to incite third parties to engage in illegal acts or participate in them; (c) to violate any regional ordinance or any international, federal, provincial, or state law, rule, or regulation; (d) to infringe upon or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may be used to compromise the functionality or operation of the Service or any other associated, independent, or internet website; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security measures of our Service, any other website, or the internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

ARTICLE 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee or claim in any way that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided "as is" and "as available" for your use, without representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or merchantability, fitness for a particular purpose, durability, title, and non-infringement.

YOUR BUSINESS, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, savings, data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or product from this Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

ARTICLE 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold FULL NAME, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your violation of these Terms and Conditions of Sale and Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

ARTICLE 15 - SEVERABILITY

In the event that any provision of these Terms and Conditions of Sale and Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Sale and Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

ARTICLE 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our services or when you cease using our site.

If we determine, in our sole discretion, that you fail, or we suspect that you have been unable, to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without prior notice and you will remain liable for all amounts due up to and including the date of termination (inclusive), and/or we may deny you access to our services (or any part thereof).

ARTICLE 17 - ENTIRE AGREEMENT

The failure on our part to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and Use or any other operating policies or rules that we post on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior and contemporaneous communications, proposals, and agreements, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Sale and Use).

Any ambiguity in the interpretation of these Terms and Conditions of Sale and Use shall not be construed against the drafting party.

ARTICLE 18 - APPLICABLE LAW

These Terms and Conditions of Sale and Use, as well as any separate agreements whereby we provide you with Services, shall be governed and interpreted under the laws of France.

ARTICLE 19 - MODIFICATIONS TO THE TERMS AND CONDITIONS OF SALE AND USE

You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

ARTICLE 20 - CONTACT INFORMATION

The brand Family Deams is owned by LOUIS Ermaze.

Questions about the Terms and Conditions of Sale and Use should be sent to us at contact@familydreamsboutique.com.